Back to D22 Overview·Privacy Policy

Legal

Privacy Policy

Last updated: 16 March 2026

1. Introduction

This Privacy Policy explains how personal data is collected, used, disclosed, and protected when you visit this website or submit an enquiry form. This website is operated by Vikki Tear (CEA Reg. No. R072385I), a licensed real estate salesperson registered with ERA Realty Network Pte Ltd (Licence No. L3002382K).

We are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. By using this website or submitting your details, you consent to the collection and use of your personal data as described in this policy.

2. Data We Collect

When you submit an enquiry form on this website, we collect the following personal data:

Data TypePurpose
Full nameTo address you correctly in communications
Mobile numberTo contact you regarding your property enquiry
Email addressTo send you property information and follow-up correspondence
Message / enquiry detailsTo understand your property requirements and respond appropriately

We may also collect non-personal technical data such as browser type, device type, pages visited, and time spent on the site through analytics tools. This data is aggregated and cannot be used to identify you individually.

3. How Your Data Is Used

Your personal data is used solely for the following purposes:

  • To respond to your property enquiry and schedule showflat viewings
  • To provide you with relevant property information, pricing updates, and project details for SORA and other District 22 developments
  • To contact you by phone, WhatsApp, or email regarding your enquiry
  • To comply with applicable laws, regulations, and legal obligations

We will not use your data for unsolicited marketing unrelated to your property enquiry without your explicit consent.

4. Who Your Data Is Shared With

Your personal data may be shared with the following parties, strictly for the purpose of handling your property enquiry:

  • Vikki Tear (CEA Reg. No. R072385I) — the appointed salesperson who will contact you directly
  • ERA Realty Network Pte Ltd (Licence No. L3002382K) — the registered estate agency under which the salesperson operates
  • The developer's appointed sales team — where necessary to facilitate a showflat booking or unit purchase

We do not sell, rent, or trade your personal data to any third party. Data is not transferred outside of Singapore except where required by law.

5. Data Retention

Your personal data is retained for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for up to 2 years from the date of submission, after which it will be securely deleted or anonymised. You may request earlier deletion at any time (see Section 6).

6. Your Rights Under the PDPA

Under the Personal Data Protection Act 2012 (PDPA), you have the following rights regarding your personal data:

Right of Access

You may request a copy of the personal data we hold about you.

Right of Correction

You may request that we correct any inaccurate or incomplete personal data.

Right of Withdrawal

You may withdraw your consent to the collection, use, or disclosure of your personal data at any time. Note that withdrawal may affect our ability to respond to your enquiry.

Right of Deletion

You may request that we delete your personal data, subject to any legal retention obligations.

To exercise any of these rights, please contact us using the details in Section 8 below. We will respond to your request within 30 days.

7. Cookies and Analytics

This website uses analytics tools to understand how visitors interact with the site. This may include:

  • Umami Analytics — a privacy-focused, cookie-free analytics tool that collects aggregated, anonymised usage data. No personal data is stored.
  • Google Tag Manager — used to manage tracking scripts for advertising and conversion measurement. This may set cookies on your device.

You may disable cookies through your browser settings at any time. Disabling cookies will not affect your ability to use this website, but may limit the effectiveness of certain tracking features.

8. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or the handling of your personal data, please contact:

Vikki Tear

CEA Reg. No. R072385I · Licensed Salesperson

ERA Realty Network Pte Ltd · Licence No. L3002382K

ERA APAC Centre, 450 Lorong 6 Toa Payoh #03-01, Singapore 319394

+65 8781 1008 (WhatsApp)

[email protected]

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when the policy was last revised. Continued use of this website after any changes constitutes your acceptance of the updated policy.